"CommunicationService background thread Now stopping..." at start of "Milestone XProtect Event Server"

When I start “Milestone XProtect Event Server” for the first time since the start of the computer, I can see in the log file “CommunicationService background thread Now stopping…”, the result is that “MessageCommunication _messageCommunication = MessageCommunicationManager.Get(EnvironmentManager.Instance.MasterSite.ServerId);” it’s always unconected.

When I restart the “Milestone XProtect Event Server” always is good (no message “CommunicationService background thread Now stopping…”), i have just the problems when I start “Milestone XProtect Event Server” for the first time since the start of the computer.

Log File :

2020-04-20 08:37:38.490 UTC+02:00 Info PluginLoader VideoWallHelper, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\VideoOS.Platform.dll

2020-04-20 08:37:38.490 UTC+02:00 Info PluginLoader GisMapLocationHelper, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\VideoOS.Platform.dll

2020-04-20 08:37:38.490 UTC+02:00 Info PluginLoader Analytics Events, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.Analytics.Events\VideoOS.Analytics.Events.dll

2020-04-20 08:37:38.490 UTC+02:00 Info PluginLoader Customer dashboard plugin, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.CUDAPlugin\VideoOS.CUDAPlugin.dll

2020-04-20 08:37:38.490 UTC+02:00 Info PluginLoader Generic Events, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.Generic.Events\VideoOS.Generic.Events.dll

2020-04-20 08:37:38.490 UTC+02:00 Info PluginLoader LicenseService, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.LicenseService\LicenseService.dll

2020-04-20 08:37:38.569 UTC+02:00 Info CUDABackgroundPlugin Plugin Construction.

2020-04-20 08:37:38.639 UTC+02:00 Info CommunicationService background thread Now starting…

2020-04-20 08:37:38.674 UTC+02:00 Info ServiceUtil.CreateServiceRegistrationProxy Warning: Unable to look up whether provided user is a basic user (therefore assuming it is not) for server: win-hdfoojlf2j3

2020-04-20 08:37:38.743 UTC+02:00 Info CommunicationService:URL net.tcp://WIN-HDFOOJLF2J3:22333/CommunicationService

2020-04-20 08:37:39.131 UTC+02:00 Info ConfigurationChangedDelayThread Start

2020-04-20 08:37:40.773 UTC+02:00 Info CommunicationService background thread Now stopping…

2020-04-20 08:37:49.048 UTC+02:00 Info ConfigChg Check Kind=e145597a-ecaf-40a1-99e6-14bb9d45a09e, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=9f6e7e9d-3fd2-49b2-9ca0-f7e7f8f8c3a7, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=0bb46907-c50f-46ff-8fd3-2ac454be9baf, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=9a1492d1-fca0-44d7-ba9c-3699c99063a7, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=a4a339fd-a4a6-4da7-88c9-5d07aae61cca, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=4d2859d2-90d9-4192-afc3-3c435241af0e, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=d4d19c01-03f2-4ac6-9d2b-5356b5de62f1, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=2e319f3e-0350-4df1-90c6-633ead31c117, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=dbb3a246-122e-498d-a804-6363a154a127, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=9f83b018-ef5c-4ef3-bf09-971228c771ed, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=2dcc9d9d-688e-468d-af6f-c2a9acd623fe, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=b4ee79cc-7d0b-449f-a53a-ebf0a3d1f14b, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=4de695a0-b30a-4f0f-b25e-ee353528dc02, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.050 UTC+02:00 Info ConfigChg Check Kind=9947f340-397c-483b-9e03-f27253f7f403, ObjectId=00000000-0000-0000-0000-000000000000

2020-04-20 08:37:49.051 UTC+02:00 Info ConfigurationChangedCheck 14 Changes found

2020-04-20 08:37:49.052 UTC+02:00 Info Analytics Events Service starting on port 9090

2020-04-20 08:37:49.052 UTC+02:00 Info CUDABackgroundPlugin Plugin init.

2020-04-20 08:37:49.055 UTC+02:00 Info LicenseService background thread Now starting…

2020-04-20 08:37:49.057 UTC+02:00 Info LicenseServer:URL http://WIN-HDFOOJLF2J3:22331/LicenseService

2020-04-20 08:37:49.089 UTC+02:00 Info LicenseManager Licenses: Length=14, XML=

2020-04-20 08:37:49.094 UTC+02:00 Info ConfigurationChangedCheck Sending ConfigurationChangedIndication for Kind:

2020-04-20 08:37:49.103 UTC+02:00 Info StartAfterTokenAndConfigurationReady MIP succesfully started

2020-04-20 08:37:50.110 UTC+02:00 Info ConfigurationChangedCheck Sending ConfigurationChangedIndication for Kind:Generic Event

2020-04-20 08:37:50.125 UTC+02:00 Info CUDABackgroundPlugin Plugin configuration change received.

2020-04-20 08:37:50.126 UTC+02:00 Info CUDABackgroundPlugin License information. Feature is licensed.

2020-04-20 08:37:50.133 UTC+02:00 Info CUDABackgroundPlugin Plugin configuration change received.

2020-04-20 08:37:50.133 UTC+02:00 Info CUDABackgroundPlugin License information. Feature is licensed.

2020-04-20 08:37:50.207 UTC+02:00 Info CUDABackgroundPlugin Configuration information. Feature is not enabled.

2020-04-20 08:37:50.297 UTC+02:00 Info CUDABackgroundPlugin Configuration information. Feature is not enabled.

2020-04-20 08:37:51.111 UTC+02:00 Info ConfigurationChangedCheck Sending ConfigurationChangedIndication for Kind:Analytics Events

2020-04-20 08:37:52.113 UTC+02:00 Info ConfigurationChangedCheck Sending ConfigurationChangedIndication for Kind:Access Control Server

2020-04-20 08:37:53.133 UTC+02:00 Info ConfigurationChangedCheck Sending ConfigurationChangedIndication for Kind:

2020-04-20 08:38:46.915 UTC+02:00 Info ConfigurationChangedDelayThread End delay - Send message

Milestone Development will start an investigation.

I am sorry for late reply. You are right, this is a bug and will be fixed for 2020 R3.