Create new presets with Protocol Integration doesn't work

MIP
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1

HI all,

We are developing a java client using JAX-WS to connect to xProtect Corporate 2017 via Protocol Integration.

We are experiencing problems when we try to create a new presets from our app through Protocol Integration.

We are sending the request to Milestone Server through the method “PresetSet” inside “RecorderCommandService”, but we don’t have any response and the preset is not created in the system.

Do you know if this method is working on your Protocol Integration? I remember to read something like this method will be implemented in the future but, at this moment, it is not working. This is correct?

Thanks in advance.

2

PresetSet was never supported for c-code XProtect.

http://doc.developer.milestonesys.com/html/index.html?base=reference/architecture/product_support.html&tree=tree_3.html

Please see the PTZandPresets sample, how the methods in e-code and c-code are very different. The PTZandPresets sample is component but gives a hint to protocol integration; in c-code you can use configuration API.

http://doc.developer.milestonesys.com/html/index.html?base=samples/ptzandpresets_sample.html&tree=tree_2.html