I am facing issue in exporting video from offline camera. I have export video for 1 minute duration and I received file with size i.e 250mb. This file cannot be played in my web application. What is the process to export video from offline camera?
Are you using MIP SDK or Mobile SDK?
If you can export the camera when using the Smart Client, you can also export using the SDKs.
I suppose that offline means that there is no live footage (in Smart Client or Web Client), but there is footage in playback mode, is this correct?
Please add some context and details so that I will get a better understanding of what you are trying to do and how it fails.
@Bo Ellegård Andersen (Milestone Systems) I am currently using Mobile SDK i.e XPMobileSDK. I can export footage from live camera and play in my web application. Only issue I am having while exporting footage from offline camera and size of footage is very big, it around 250mb for 1 minute footage. When I am exporting footage from live camera, it around 5mb for 1 minute footage. Is there any other procedure to extract footage from offline camera?
You need to help me understand what offline means in this context. If there is footage recorded it shouldn’t make a difference if the camera is currently streaming.
Also, please test if you can export the same video from the same period of time if you use the Smart Client direct? Can you using the Web Client export the same?
@Bo Ellegård Andersen (Milestone Systems) Offline means camera is shutdown. There is recording available for that particular camera in recording server. I am having issue when exporting footage.
What kind of export? Milestone format, MKV, AVI?
Please test if you do the same export from Smart Client, what do you observe? Web Client, what do you observe?
Current format is MKV. I extract video from smart client, its ok. I am having problem in web sdk