In our app, we login camera server and retrieve camera data via the way of Protocols Integration. We have tested and confirmed it worked. Recently, some servers have been upgraded to Xprotect Professional+ 2020 R1, and now our app couldn’t communication with camera server. When calling related service(e.g. login action), it received an error like shown below.
リソースが見つかりませんでした。
‘/’ アプリケーションでサーバー エラーが発生しました。
Does anyone have any thought of what’s the root cause of this problem?
Also, in order to login and retrieve camera data like upgraded before, what are the changes we need to make on camera servers or the app?
Thanks very much.
I can unfortunately not read the error message, so cannot say for sure what the problem is.
No compatibility breaking changes should have been introduced with 2020 R1, but in 2019 R1 we introduced encryption for communication with the server, so if the customers have enabled this that could be the problem. If you had been doing component integration, just rebuilding with latest SDK should solve the problem, but as you are doing protocol integration you will have to implement the encryption support yourself. Please download latest MIP SDK and have a look at TCP Video Viewer sample for an example of how to do this.
Thanks for your response, Peter. We’ll find and have a look at the sample you mentioned.