GetMediaAttributes Fail by Staring Time sync. issue between server and device.

Dear Milestone Team,

I have reproduced the issue using the Milestone ONVIF Test Tool.

Suppose I recorded a video file starting from 2021-12-15T07:20:42.660Z.

In the Milestone ONVIF Test Tool, a request is made for GetRecordingSummary to obtain information about the recorded file:

<?xml version="1.0" encoding="UTF-8"?> [http://www.onvif.org/ver10/search/wsdl/GetRecordingSummary](http://www.onvif.org/ver10/search/wsdl/GetRecordingSummary%3C/wsa:Action%3E) 2021-12-15T07:20:42.660Z 2021-12-15T07:22:02.126Z 1

The camera responds with recording data starting from 2021-12-15T07:20:42.660Z.

Next, Milestone requests data starting from 2021-12-15T07:20:42Z:

<?xml version="1.0" encoding="UTF-8"?> 2021-12-15T07:20:42Z

Because the recording file starts at 2021-12-15T07:20:42.660Z, but the tool’s time is 2021-12-15T07:20:42Z, it fails to find the recording file, leading to the failure of the GetMediaAttributes test.

The report generated by the tool also indicates a phenomenon where decimal points in time seem to be discarded.

It is quite confusing and caused the failure of “GetMediaAttribute”. Is there any chance to enhance the tool of accepting a range of video clips and the response for the video retrieve?

BR,

Betty