Getting 500 error while using SubscribeEventStatus method in RecorderStatusService2Soap (StatusSoapProtocol)

MIP
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1

Hi,

I am trying to subscribe to events via SubscribeEventStatus method in RecorderStatusService2Soap (StatusSoapProtocol).

I got the token from Login method in ServerCommandService, statusSessionId from StartStatusSession in StatusSoapProtocol and got the eventId guid from GetConfiguration in ServerCommandService. However I am getting “Error processing message/ErrorNumber:10000” in the response and I see a 500 Internal error in the SoapUIlog.

Any suggestion how can I debug it or why am I seeing this error?

Thanks,

Ghazaleh

2

Perhaps you can run the Status API componenet samples and, assuming there is no error when doing that, compare with what your integration communicates. Do network communication traces using Wireshark or similar for this.

If this does not lead you to a solution try to share the network communication, if we see it (Wireshark trace) here at Milestone we might be able to figure out what is wrong.