Getting disabled channels from MIPSDK

Hi,

for channel testing, our sw is getting the list of channels using the MIPSDK (configuration.instance).

however, the Disabled channels are not available.

Is there another method for getting the disabled channels?

10x,

Boaz

Clarification:

All the channels are licensed and activated.

As some cameras are not constantly in use, or connected, the applicable channels are disabled for periods of time in the Mangement client, so they are not recorded and also NOT displayed to the operator.

Still, while disabled, using the MIPSDK, our system management application accesses the full list of channels.

Historically was a disabled device like a removed device when it comes to the MIP SDK and the configuration. The device was simply not there in the configuration when it was disabled.

Now using XProtect Corporate (2014 and newer) and XProtect Expert (2014 and newer) you can get the disabled device with the configuration, it is delivered as a separate part of the configuration.

Run the ConfigAccessViaSDK sample, see the node “Disabled devices..” try to expand it and see the contents. Explore the sample code on how to use.

Note; this works for newer XProtect Corporate (2014 and newer) and XProtect Expert (2014 and newer) but not for XProtect Enterprise, XProtect Professional or XProtect Express.