Has anyone done a successful protocol-level integration/authentication with XProtect Corporate? Getting 500 error while attempting to perform Login using the active directory mechanism.

MIP
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1

I’m running XProtect Corporate on Windows 2016 Server, where I’ve set up a domain and domain users in Active Directory (AD). I’ve used Centrify Express to configure AD on my Ubuntu machine and verified that AD is working. I’m the using spengo-1.1.0 java library to submit the authentication request and process the response. I am getting a 500 error upon submission. I have verified that the domain user I am using has Admin permissions on the the Windows 2016 server and that all the ports specified in the relevant MS documents are open in the Windows Firewall - both inbound and outbound. I am seeing this message in the Management server log file:

2018-09-17 11:52:31.645-07:00 [ 5] INFO - Command received. Type: UpdateRecorderStatusCommand; Token: 1f2dc0d7-426e-425d-a919-4250f1f668af

So I think the management server might be authenticating the request, but the 500 error might be happening in IIS after the fact.

2

When using domain users you have to use NTLM. I am guessing that if you try to use this without having NTLM a 500 error could be the result.

I know it is another environment and language but perhaps you will be able to get some help by exploring the Login .NET Soap sample.

http://doc.developer.milestonesys.com/html/index.html?base=samples/logindotnetsoap.html&tree=tree_3.html

There is no java sample in the MIP SDK. I am hoping that other partner who have done this integration will reply..

3

The guid was improperly formatted. I was passing a dummy guid of “1234” into the login, but this did not conform to the expected guid format. Once I fixed that I was able to get the token. Now I have a different problem: I am attempting to connect to the image server via tcp protocol on port 7563 using the connect xml command with a fresh token collected from the Management server. I am getting a connect response that shows a successful connection, but this is followed by two HTTP error messages, after which the connection is non-responsive:

<?xml version="1.0" encoding="UTF-8"?>1connectdummydummy853209bd-c694-459e-bccf-9779b0de2b92id=853209bd-c694-459e-bccf-9779b0de2b92&connectiontoken=TOKEN#397cfc47-59d8-4f0e-8cb6-60c610d99a4d#maya.imagesleuth.lan//ServerConnector# <?xml version="1.0" encoding="UTF-8"?>1connectyesSuccessnononono0nonoyesyes

And this is followed by:

HTTP/1.1 400 Bad request

Content-Type: text/xml

Content-Length: 35

Connection: Keep-Alive

HTTP/1.1 400 Bad request

What am I doing wrong?

4

I cannot make sense of this, can you please do a quick check; are you by chance somehow sending two requests?

5

I am new with this system. It appears that the recording server is currently not running. I’ve tried to restart the Windows Server 2016 machine and this fails to start the server.

6

If you cannot get the recording server running try to search the Knowledge Base for trouble shooting tips. Perhaps ask for help in the Support Community.. https://supportcommunity.milestonesys.com