Hi Support,We want to add more hardware, but we are unable to start scanning in Milestone.We have already restarted the management client and also the server, but the error persists. We are using Milestone XProtect Management Client 2019 R1.

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com

Hi Bo,

Thanks, I have asked the same question in the support community.

https://supportcommunity.milestonesys.com/s/question/0D50O00005fYJx2SAG/hi-supportwe-want-to-add-more-hardware-but-we-are-unable-to-start-scanning-in-milestonewe-have-already-restarted-the-management-client-and-also-the-server-but-the-error-persistswe-are-using-milestone-xprotect-management-client-2019-r1