Hi,We currently have a full integration with Milestone.But, In one particular case of Milestone version we have problems.In client with Milestone XProtect 2019 R2 we can't access to Video.For video retrieve we use MilestoneDirectShowSample.

MIP
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1

For video retrieve we use MilestoneDirectShowSample.

We receive this error when we try to get video.

Fatal error (0x8000401a)

Is The version XProtect 2019 R2 compatible with MilestoneDirectShow?

Regards

2

Yes, MilestoneDirectShow is compatible XProtect 2019 R2.

Read more in following links -

https://doc.developer.milestonesys.com/html/index.html?base=gettingstarted/mip2019r2_intro.html&tree=tree_search.html?search=directshow

https://doc.developer.milestonesys.com/html/index.html?base=reference/components/directshowfilter.html&tree=tree_search.html?search=directshow