How to know which PTZ Command to Send through RecorderCommandService ?

MIP
, ,
1

Hello,

we would like to use RecorderCommandService to send PTZ command to cameras.

We tried some request. Each request are 200 Status code.

But there is no move from the camera.

We don’t ave any errors in recorderserver.

For information, camera is moving well when we are using PTZ command through SDK or Smart Client.

But with SOAP Request there is no move and no log to explain what happenned.

Do you know how to send valid SOAP Request ?

Do you know how to have logs about RecoderCommandService request ?

2

If you get a 200 back the request should be correctly understood, so sounds like you have the correct format. However, that is not the same as the device or driver actually supporting the command. Unfortunately I don’t think you can see that anywhere - not even in the logs.

Using the configuration API you can read out properties for the camera telling what PTZ is supported (if the properties are not present it means that there is no PTZ support). There are properties for Pan, Tilt and Zoom and all of them have a format similar to this:

truetruetruetruefalsetrue

Absolutesupport tells whether going to specific coordinates are supported, Relativesupport tells if stepwise move is supported, and Startsupport tells whether continuous commands are supported.