How to manually enabling PTZ functionality in Milestone Xprotect 2017

Please ask the Support Community if your question is not related to development using the MIP SDK.

A wild guess -

https://force.milestonesys.com/support/articles/en_US/Troubleshootings/Troubleshoooting-analog-pan-tilt-zoom-PTZ-on-encoder

Does this not fit please ask the Support Community and perhaps elaborate on the question. https://force.milestonesys.com/support/MccSupportCommunity