How to set event's display duration?

MIP
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1

Hi,

We have a system that sends events to Milestone (Version: R3 2020, running on Windows 10 VM) via http requests, where each event’s data is composed of:

  • ID
  • Timestamp
  • Source (stream id)
  • StartTime
  • EndTime
  • BoundingBox
  • Message
  • Description

Attached is an xml file as an example of the event sent to Milestone.

The start/end times create a range of 30 minutes, where the start is 15 minutes before the event’s timestamp and the end is 15 minutes after the event’s timestamp.

However, the event is shown for 3 seconds in Milestone.

We also tried to configure Milestone metadata to show the bounding box for 1800 seconds, but it didn’t solve the issue (screenshot attached).

We’d appreciate your help in understanding how to correctly control the amount of time the bbox is shown on screen.

Thank you in advance.

2

In the Smart Client Alarm Manager, when an Alarm is highlighted in the Alarm List, the alarm is shown (video + overlay + more) in the Alarm Preview and the video can be played back with overlay originating from the alarm and the event used to trigger the alarm.

Unfortunately, the data in the alarm or event pertaining to StartTime and EndTime is ignored and the period of time that the overlay is displayed is hardcoded. There is unfortunately neither a way to include information in the event-data that will change the period, nor is it possible to configure the Smart Client to use another length of the period.