I am generating analytic events from my application:VideoOS.Platform.Configuration.Instance.GetItemsBySearch()Occasionally, the call to GetItemsBySearch() fails to find the camera.If I restart my application, the camera will be found.

MIP
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1

Is there something that I should be resetting or clearing in my SDK application that maybe is causing the camera to not be found? Some kind of cache in my application that the SDK is holding on to?

2

Please see Configuration Access sample, it might be helpful for you to see how to get cameras under camera group.

https://doc.developer.milestonesys.com/html/index.html?base=samples/componentsamples/configaccessviasdk/readme.html&tree=tree_2.html

This sample will illustrate how the configuration is ordered in a tree structure. In the sample notice the option “Physical Hierarchy”. Notice that when this is used cameras will no longer be grouped by configured camera groups but will instead be grouped by physical setup -recording servers.

configAccessCamGroup
configAccessCamGroup659×480 89.3 KB

3

Thank you for your response. I will take a look at that example.

Larry