I am running XProtect Corporate 2019 R2 Test and am having difficulty adding Bosch IP cameras

I am trying to add Bosch cameras to my XProtect Corporate instance and the VMS is failing to recognize the new cameras. I have already successfully added 11 AXIS cameras of various types to the VMS using the procedure below:

I am using the Management Client, navigating to the recording server and selecting “add camera”, and selected the manual option. I have added the credentials provided to me by the customer and have the IP addresses of the new cameras. I select Bosch and ONVIF from the options. I have verified that those cameras are visible on my network by pinging them. I go to the next form and enter the camera IP and port 80 and hit enter. The operation fails - I get a notice that either the authentication is bad or the camera is unavailable.

I have verified that the credentials are correct.

Am I missing some component?

As this is not related to software development with the MIP SDK, which is the focus of this forum.

please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com