I cannot connect our IP speed dome to XProtect Professional 2016 R3 (Version:10.2a, Device pack:8.7a)

I cannot connect our IP speed dome to XProtect Professional 2016 R3 (Version:10.2a, Device pack:8.7a)

below info is for remote session if you guys need.

teamviewer10

[Removed]

Cam1 - http://192.168.37.39/

user1 / 11111111

Cam2 - http://192.168.37.43/

user1 /11111111

I am guessing that there is a better chance that partners active on the Support Community will be able to help.

https://force.milestonesys.com/support/MccSupportCommunity

The Developer Forum is focussed on development of integrations.

Please do not post information that will give all users of this public forum access to your systems and servers!

I have removed the information.

I urge caution, please concider the openess of this forum and do not post information that can be misused by users of malicious intent.

I’m sorry for post this because this way is suggested by your another service team. And I cannot found a way to post on the page you send me. Please help on this, thanks

You need to sign in - “Support Community Sign-in” - then you can post questions.