I got a problem yesterday that the magnagement server could not connect with the recordingserver only one of the 3 servers. And only 50 out of 100 cameras stopped working on that server. Include a log here

2024-01-15 09:12:05.782 UTC+01:00 Info ServiceChannelWallClient ServiceChannelClient: Server error occured.

2024-01-15 13:46:07.495 UTC+01:00 Info ServiceChannelManager ConfigurationChanged received: Hardware c8d89c88-29f6-4276-b5a8-e6f169b3bb14 : Updated

2024-01-15 13:46:10.541 UTC+01:00 Info ServiceChannelManager ConfigurationChanged received: Hardware c8d89c88-29f6-4276-b5a8-e6f169b3bb14 : Updated

2024-01-15 13:47:36.384 UTC+01:00 Info ServiceChannelWallClient ServiceChannelClient: Server error occured.

2024-01-15 14:11:13.060 UTC+01:00 Info CUDABackgroundPlugin Plugin closing.

2024-01-15 14:11:16.169 UTC+01:00 Info CommunicationService background thread Now stopping…

2024-01-15 14:11:30.736 UTC+01:00 Info PluginLoader VideoWallHelper, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\VideoOS.Platform.dll

2024-01-15 14:11:30.736 UTC+01:00 Info PluginLoader GisMapLocationHelper, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\VideoOS.Platform.dll

2024-01-15 14:11:30.736 UTC+01:00 Info PluginLoader Analytics Events, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.Analytics.Events\VideoOS.Analytics.Events.dll

2024-01-15 14:11:30.736 UTC+01:00 Info PluginLoader Customer dashboard plugin, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.CUDAPlugin\VideoOS.CUDAPlugin.dll

2024-01-15 14:11:30.736 UTC+01:00 Info PluginLoader Generic Events, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.Generic.Events\VideoOS.Generic.Events.dll

2024-01-15 14:11:30.736 UTC+01:00 Info PluginLoader Webhooks Plugin, loaded from:[C:\Program](file:C:/Program) Files\Milestone\XProtect Event Server\MIPPlugins\VideoOS.Plugins.WebHooks\VideoOS.Plugins.WebHooks.dll

2024-01-15 14:11:30.798 UTC+01:00 Info CUDABackgroundPlugin Plugin Construction.

2024-01-15 14:11:30.814 UTC+01:00 Info GetRegisteredServiceUriInfo Warning: Network credentials has been provided, method is obsolete. Use the calling method without network credentials.

2024-01-15 14:11:30.830 UTC+01:00 Info ServiceUtil.CreateServiceRegistrationProxy Warning: Unable to look up whether provided user is a basic user (therefore assuming it is not) for server: sensor.orebroll.se

2024-01-15 14:11:31.064 UTC+01:00 Info CommunicationService background thread Now starting…

2024-01-15 14:11:31.064 UTC+01:00 Info GetRegisteredServiceUriInfo Warning: Network credentials has been provided, method is obsolete. Use the calling method without network credentials.

2024-01-15 14:11:31.064 UTC+01:00 Info CommunicationService:URL net.tcp://SENSOR:22333/CommunicationService

2024-01-15 14:11:32.482 UTC+01:00 Info LoginSettings.ctor Constructed for instance=268e5ac1-be66-4f4b-9cd1-229fe4843760, IdentityTokenCache is null

2024-01-15 14:11:35.591 UTC+01:00 Error CommunicationService Same messageId being registered multiple times: Optimizer.Hello.v1

2024-01-15 14:11:37.606 UTC+01:00 Info CUDABackgroundPlugin Plugin init.

2024-01-15 14:11:37.872 UTC+01:00 Info LicenseManager Licenses: Name=XPIM, Type=XPIM, Counter=1

2024-01-15 14:11:37.872 UTC+01:00 Info LicenseManager Registrations: Name=Door, Type=XPAC, Counter=0

2024-01-15 14:11:37.888 UTC+01:00 Info ReservedLicenseManager GetLicenseInformation - Name=Door, Count=0, Type=XPAC

2024-01-15 14:11:37.888 UTC+01:00 Info StartAfterTokenAndConfigurationReady MIP succesfully started

2024-01-15 14:11:38.060 UTC+01:00 Info GetRegisteredServiceUriInfo Warning: Network credentials has been provided, method is obsolete. Use the calling method without network credentials.

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com