I have installed Essential+ 2020R3 for a customer. The Mobile Server is running and I provisioned the IP address. I set the port forward and ensured the firewall is not blocking the port. I cannot get the Mobile app to connect on LAN or WAN. Any advice?

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com

Sorry, and thanks.