Integration with 3X-Logic Infinias door access control. Error; no end point listening at IP:18779.

On our Xprotect Pro Plus 2019R1 we like to integrate it with our Infinias door access control system.

When creating the integration we get this error: “unable to receive configuration from the access control system. Error message: There was no end point listening at x.x.x.x:18779.”

We have confirmed both servers are communicating and our access control server is actually listening on 18779 port.

We’re also contacting 3X-Logic to troubleshoot.

We found this article: https://developer.milestonesys.com/s/article/Where-to-start-with-Access-Control-Module-ACM-integration?t=1559681384111

which describes using MIP plug-ins licensing framework which isn’t exactly what we need I think.

Any suggestions would be appreciated.

Thank you.

Regards,

Please use support community if you don’t develop the access integration with MIP SDK.

https://supportcommunity.milestonesys.com