Interconnect problem Corporate to Professional+

Hello everyone, I need support interconnect system, I’ll explain better, I follow a company that has a headquarters where we installed Corporate and 12 remote sites where we installed Professional, given the little economic difference we decided to migrate the remote sites to the new Professional + system.

My problem is with the interconnect system, ie the remote sites that still have the Professional system connect to the Corporate and I can see live images and recordings, but the new sites migrated to the Professional + system I can connect them to the corporate that takes all the cameras but it does not show me any image.

The question is there is a different procedure to connect the Professional + to the Corporate?

Thank you all

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com

I have the same problem, how did you solve it?