Is there a way to adjust the time-out of the milestone platform's ISAPI protocol?

When I integrated the device with the ISAPI protocol to the milstone platform, I found that a protocol that had not returned more than 5s, and the platform actively disconnected the connection and resented the request.Is there a way to adjust the platform’s timeout?

Can you please be a bit more specific on what you are calling?

Is it the ServerCommandService (e.g. logon), or is it some other service?

When I add hardware to the records service on the Milstone management client, the server communicates with the hardware through the ISAPI protocol to obtain the hardware information. When a protocol takes longer to communicate more than 5s, the server actively disconnects the communication and reacquires it. Can I configure or otherwise extend the timeout on the client?