Issue with Edge Recording of 4K Resolutions (3840 x 2160) with Bit-rate more than 4 Mbps ONVIF

We Are Retrieving the Videos in Device with 4k Resolution (3840 x 2160) with variable Bit-rate 1 Mbps to 30 Mbps. In Smart Client 1 Mbps & 2 Mbps Bit rate videos are Retrieving properly. when we trying to retrieve 6 Mbps and 10 Mbps bit rate videos we are facing issue Retrieving requests are coming continuously and checking wire-shark packets identify a the issue milestone is sending tear-down every time when GetReplayUri request is served.When bit-rate is more in the case of 4 Mbps and 6,10 Mbps we are facing this issue. The Retrieving URL we given to VLC player and playing it is stable not sending any tear-down request. we are sharing our Observations

1 Mbps Bit-rate case: Not facing any issue

This is the Response we are passing in GetMediaAttributes API call

In wire shark RTSP packets we are seeing only one tear down

rtsp_1mbpsAnd in VLC the codec information

check the complete wire shark capture with attach file 1mbps_bitrate_case.pcapng

6 Mbps Bit-rate case: facing continues tear down issue

This is the Response we are passing in GetMediaAttributes API call

In wire shark RTSP packets we are seeing tear down every play request after But the same URL we can able stream at VLC without any connection issue.

in VLC the codec information

check the complete wire shark capture with attach file 6_mbps_bitrate_case.pcapng

10 Mbps Bit-rate case: facing continues tear down issue

This is the Response we are passing in GetMediaAttributes API call

In wire shark RTSP packets we are seeing tear down every play request after But the same URL we can able stream at VLC without any connection issue. Same as 6 Mbps case

check the complete wire shark capture with attach file 10mbps_bitrate_case.pcapng

It sounds like the issue can be rather general issue, not SDK because you saw the issue on Smart Client. So please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com