Login takes a long time

MIP
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1

We have a multisite integration that has been running for many years, currenlty with MIPSDK 25.1.2. After the customer moved the integration to another network, the site logins have started to take a very long time. Sometimes many minutes before login succeeds.

Question is what might be causing these long delays. Have anyone seen this before? Anything we should look for in diagnostics?

Login procedure consists of:

Environment.AddServer
Environment.Login
Environment.LoadSiteItem

Best regards,

Ola Nygren, Tennotech

2

My suspicion is that the login time has increased for the Smart Client as for the MIP SDK based client in the same way. Optimizing the servers and setup for this is something where I expect you to find better answers if asking the Support Community instead. please ask again in the support community.

https://supportcommunity.milestonesys.com

3

Ok, I added a post in the support community.