Management Client 2019 R2 doesn't start

MIP
1

Hi,

I installed 2019 R2 VMS product succeed.

Management Server started successfully.

Event Server started successfully.

Apparently there is no problem.

However, Management Client has some errors so app does not open.

Firstly fire this error : Licence Load

err1
err1605×246 20.4 KB

Details:

===================================

The path on configuration item is not a valid/recognized path

path (VideoOS.Platform)

------------------------------

Program location:

at VideoOS.Platform.ConfigurationItems.IConfigurationChildItem..ctor(ServerId serverId, String path)

at VideoOS.Platform.ConfigurationItems.MIPItemFolder..ctor(ServerId serverId, String path)

at VideoOS.Platform.Configuration.GetItemConfigurationBase(ServerId serverId, Guid itemKind, Guid objectId)

at VideoOS.Platform.Configuration.GetItemConfiguration(Guid pluginDefinitionId, Guid itemKind, Guid objectId)

at VideoOS.Platform.License.LicenseManager.LoadLicenseInformation()

===================================

The path on configuration item is not a valid/recognized path

path (mscorlib)

------------------------------

Program location:

Server stack trace:

at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at VideoOS.ConfigurationApi.ClientService.IConfigurationService.GetItem(String path)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.<>c__DisplayClass3_0.b__0(ConfigurationServiceClient client)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.CallWithRetry[TResult](Func`2 call)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.GetItem(String path)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationApiItemWrapper..ctor(ServerId serverId, String path)

at VideoOS.Platform.ConfigurationItems.IConfigurationChildItem..ctor(ServerId serverId, String path)

Second error MIPKindFolder

err2
err2507×200 23 KB

Details:

===================================

The path on configuration item is not a valid/recognized path

path (VideoOS.Platform)

------------------------------

Program location:

at VideoOS.Platform.ConfigurationItems.IConfigurationChildItem..ctor(ServerId serverId, String path)

at VideoOS.Platform.ConfigurationItems.MIPKindFolder..ctor(ServerId serverId)

at VideoOS.Administration.AddIn.XPCOEnvironmentManager.FirstTimeInitializationCheck()

===================================

The path on configuration item is not a valid/recognized path

path (mscorlib)

------------------------------

Program location:

Server stack trace:

at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at VideoOS.ConfigurationApi.ClientService.IConfigurationService.GetItem(String path)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.<>c__DisplayClass3_0.b__0(ConfigurationServiceClient client)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.CallWithRetry[TResult](Func`2 call)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.GetItem(String path)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationApiItemWrapper..ctor(ServerId serverId, String path)

at VideoOS.Platform.ConfigurationItems.IConfigurationChildItem..ctor(ServerId serverId, String path)

Lasly shows this error and exit app.

err3
err3508×471 113 KB

Details:

************** Exception Text **************

Exception source: mscorlib

Exception type: System.ServiceModel.FaultException`1[[VideoOS.ConfigurationApi.ClientService.ArgumentExceptionFault, VideoOS.Platform, Version=1.0.0.0, Culture=neutral, PublicKeyToken=bc60fba4a7969f89]]

Exception message: The path on configuration item is not a valid/recognized path

Parametre adı: path

Exception target site: HandleReturnMessage

Server stack trace:

at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at VideoOS.ConfigurationApi.ClientService.IConfigurationService.GetItem(String path)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.<>c__DisplayClass3_0.b__0(ConfigurationServiceClient client)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.CallWithRetry[TResult](Func`2 call)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationServiceClientDecorator.GetItem(String path)

at VideoOS.Platform.Proxy.ConfigApi.ConfigurationApiItemWrapper..ctor(ServerId serverId, String path)

at VideoOS.Platform.ConfigurationItems.IConfigurationChildItem..ctor(ServerId serverId, String path)

Is there any resolution this bugs ? What’s wrong?

2

Hi. Can you please tell me what the plugin is when you see this error? Please let me know about it.

3

No plugin installed. I start the Management Client than raise an this errors.

After I had reinstall, problem fixed.

4

Hi, I have exactly same issue for Management Client 2019 R3 and reinstall didn’t solve my problem. What should I do?

5

If you remove all plugins does the issue still happen?

https://developer.milestonesys.com/s/article/MIP-SDK-plugins-remove-the-plugins-you-do-not-use

If a plugin is causing this which one?

If you have no plugins please ask again in the support community, in that case you should get better help from the partners using the support community.

PS. Please help us keep the Developer Forum readable and searchable, please ask a new question rather than appending to an old one..