Any changes taken place in 2019 R1 MIPS licensing module?
Plugin that we developed uses MIPS licensing module from 2016 R1 to 2018 R3 and working fine, but with 2019 R1 even after activation does not retrieve new values (count, expire date).
We are using
Xprotect Corporate 2019 R1 , version 13.1a , build 177 and MIPS SDK 2019 R1.
We have 2018 R3 PC where same plugin gets activated but not in 2019 R1.
We just tested with the Site License sample and it works for us.
Please double-check, the new version means a new SLC, did you register that the new SLC can use the MIP Plugin (Add new MIP Plugin on softreg.milestonesys.com)?
Guidance : https://www.milestonesys.com/globalassets/mipsdk/pdf/milestonesolutionpartnerlicensingframework.pdf
Yes we have new SLC for 2019 R1 and its registered in softreg.milestonesys.com under MIPS plugin licenses
I have opened a Support case on your behalf, I have requested that you send me the LRQ for analysis here at Milestone.
updated the support case and attached lrq
We registered in softreg.milestonesys.com under MIPS plugin licenses again and its working now, i feel first time by mistake there was a space before SLC.
can you delete both , so we don’t have confusion.