no video with RTSP stream. Connection is lost, trying to reconnect

MIP
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1

Hi

I have a Robin SmartView with RTSP enabled I followed the instructions from the universal driver guide and from the manufacturer. But I have no video in Milestone. I have tried different settings and the setting from stream are OK but no luck so far. As I test I used VLC on the same machine and that is working. I am using Xprotect Management client 2019 R3 What can be the issue?

Many thanks

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com