Not receiving Analytic Events in Plug-in

Hi , I developed a simple application that sends analytic events based on the sample “TriggerAnalyticEventsViaLibrary”. It works fine in my servers but when I try it on a specific system (Corporate, latest version) the events do not show up. So I guess it is more a configuration issue and not code. Main difference is that the sender in the 2nd case is not on a domain pc. Should this be an issue ?

Ouch, I by mistake deleted my own post :frowning:

So I try again: Start from bottom by checking connectivity. Run a Wireshark on the server with a capture filter for the IP of your client machine. Do any events arrive at the server?

Next, study the Event Server logs. Anything intersting there?

Domain and not domain should not matter when you are able to log in.

Check Event Server ports 22331 and 22333, are they allowed through firewall?

Thank you, I’m running Wireshark now. Looks like port 22331 was allowed but port 22333 was not. I will let you know the results.

Hi, I was able to see all packets coming into the server machine from the client machine such as login request, item configuration and such BUT NOT the analytic events (¿?). Firewalls were disabled, no AV.

Thankfully I got it to work the moment I set the client machine inside de domain, so Im not sure what was going on in there :confused: