ONVIF Device Detected and added successfully in XProtect Go but Video not showing.

ONVIF Device Detected and added successfully in XProtect Go but Video not showing. How can I troubleshoot the steps Where are the issue?

1. I test this device in ONVIF Device Manager its working fine. Mean showing Video

2. I test the same device with iSpy client. Its also working fine and showing video.

3. When I used XProtect Go The device detected successfully. But Video is not coming. It shows error “Error Connection Camera 1”.

What I need If there is problem in camera connection. How can I trouble shoot this. Is there any log, events, or something elase from where I can understand the issue is there.

Regards

See https://force.milestonesys.com/support/MccSupportCommunity?id=906200000008hUaAAI