Currently alarms from our Milestone server are sent to a Unison server, the alarm stream should be redirected to a NetCool server. What options are available for sending alarms.
The preferred protocol is SNMP but NetCool can handle a wide variety of protocols.
Is it possible to have the alarms written to a logfile, then NetCool could read the alarms from the file.
XProtect has a built-in capability sending SNMP Traps. There might be more knowledge to pick up if you ask the Support Community..
https://supportcommunity.milestonesys.com
You do not mention the method currently used so it might be a wrong guess if I guess you use SNMP..
Using the MIP SDK you can develop a solution that can get the alarm and forward it, write a log, or do something else. Possible starting points could be..
https://doc.developer.milestonesys.com/html/index.html?base=samples/componentsamples/alarmeventviewer/readme.html&tree=tree_2.html
https://doc.developer.milestonesys.com/html/index.html?base=samples/protocolsamples/alarmsrestapipython/readme.html&tree=tree_3.html