Problem Starting up AI Bridge v1.7.2

MIP
,
1

It’s been awhile since I’ve run an “official” Helm chart for AI Bridge, but I downloaded 1.7.2, updated the proper config values, and started it. (I’ve previously been running older versions of AI Bridge and all have worked reasonably well.)

However, while all containers say they’re running, the `init` container persists. All of the containers look ok except for the following:

  • aib-aibridge-connector
  • aib-aibridge-webservice

In their respective logs, I see entries like:

2025-05-07T18:20:23Z - synchronizing (100%): update channel groups done
2025-05-07T18:20:23Z Connecting to endpoint XProtect Corporate 2021 R2 Test (21.2a build: 1877) succeeded
2025-05-07T18:20:23Z Getting status from endpoint '2b919ac9-6f42-46d8-9174-b2e9213d68e0' failed (will retry in 5 seconds): 404 Not Found
2025-05-07T18:20:23Z Error configuring endpoint: 404 Not Found
2025-05-07T18:20:28Z Getting status from endpoint '2b919ac9-6f42-46d8-9174-b2e9213d68e0' failed (will retry in 5 seconds): 404 Not Found
2025-05-07T18:20:28Z Error configuring endpoint: 404 Not Found

…and…

Error: Error configuring endpoint: 404 Not Found
    at Runner.eachMessage (/root/bin/app.js:185:32)
    at Runner.processEachMessage (/root/bin/node_modules/kafkajs/src/consumer/runner.js:231:20)
    at onBatch (/root/bin/node_modules/kafkajs/src/consumer/runner.js:447:20)
    at Runner.handleBatch (/root/bin/node_modules/kafkajs/src/consumer/runner.js:461:11)
    at handler (/root/bin/node_modules/kafkajs/src/consumer/runner.js:58:30)
    at /root/bin/node_modules/kafkajs/src/consumer/worker.js:29:15
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5) {
  path: [ 'register' ],
  locations: [ { line: 1, column: 12 } ],
  extensions: [Object: null prototype] {}
}

I don’t think it’s a DNS issue as things look to be communicating all right, and Management Client shows that the AI Bridge is connected.

And because of the above, the `init` container shows lines like:

```2025-05-07T18:38:03Z Applying registration using input from ‘/root/bin/config/register.graphql’ failed (will retry in 5 seconds) : Post “http://aib-aibridge-webservice:4000/api/bridge/graphql”: EOF```

Any thoughts on this and how I can fix it? Is my version of XProtect too old? Or is it something else?

Thanks in advance.

2

Hi @Duncan Brown​ ,

Precisely your version of XPCO is not compatible with the latest version of AI Bridge, as stated here:

Administrator manual - Milestone AI Bridge 1.7.2 (Page 13).

On AI Bridge 2.0.0 we’ve fixed several problems with the unregistration and they require more modern APIs only available from XPCO 22R1 onwards.