Property control mode - Invalid value

MIP
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1

Hi,

Check on XProtect Corporate 2025 R3 and Corporate 2024 R2.

Getting an error when we save from the config API tool

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Model - i-PRO/Panasonic WV-V2530L1

Driver - i-PRO/Panasonic

FW Version - 2.62

Thanks,

Vega

2

If I am not mistaken you are using the Config API Client sample, is that correct?

https://doc.developer.milestonesys.com/mipsdk/index.html?base=samples%2FComponentSamples%2FConfigApiClient%2FREADME.html&tree=tree_2.html

Please elaborate a bit. When you first read does the values look correct? If you change nothing but the hit save without changing anything, do you get the error then? What do you change before hitting save when you get this issue?

3

Yes, we used the ConfigAPI to show the error, and through the SDK, we are experiencing the same issue.

When we first read the value, it is VBR for this particular camera, and it remains unchanged. We changed the FPS, and when we click on save, we get this error.

We have not changed the Control mode value.

4

I am trying to find a test camera which can be used to reproduce the issue. If I can reproduce it will be a very good step towards solving the issue.

5

I found a camera and tested.

In my testing I found the “Control mode” twice, once for stream one and once for stream two.

I noticed that per default the value was 0. I believe this value is actually a invalid value. If I in the Config API Client make sure that both occurrences of “Control mode” was set to VBR (which appears to be the only valid value), then I could safe the settings. So if you make sure “Control mode” is valid, in both/all streams, the issue is no more.

I will ask Milestone Development about this presumably invalid default value, but I trust you have information here to easy workaround the issue.