ХProtect mobile client does not work when switching from internal mobile server to external

MIP
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1

XProtect mobile client does not work when switching from an internal mobile server to an external one. There is an internal server with the name srv-int and an external server with the name srv-ext, a single DNS entry for access has been created for the servers xprotect.company.com.

The problem is that in the latest version of the mobile application, automatic address switching does not work, in previous versions everything worked.

How to fix this problem ?

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com