i am trying to zoom in and out and create the all functionality of ptz camera, i use protocol integration so when i call the ptzcamera service i always end up with the same error which is : ErrorCode 23 for command ControlPTZ . im trying to figure out where is the problem and do i have to call any other service before control ptz service.
On the Mobile Server Protocol - Mobile Server -Appendix is listed that the Errorcode 23 means
Not allowed in this state
I would recommend that the troubleshooting starts by verifying the system works correctly before going in to your implementation.
If you use the Milestone web-client in the same PC, log in with the same user can you PTZ the camera?
yes the web client works fine with my username and password and my application works too but the problem only on the functionality of the ptz camera I think that if the problem was in the login the camera live streaming would never work right !
thx again I got it , the problem was that request wasn’t take the connection Id right.
Good news, you solved it.
yeah it was awesome, integration almost done 