Refresh PTZ preset list

MIP
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1

Hi,

We are getting PTZ preset list via SDK with ‘Configuration.Instance.GetItems’ method of cameraitem in a MIP application. If a preset is created or deleted the list does not update until the application restarts . Is there a way to refresh PTZ preset list? We tried to call ReloadConfiguration method but changes are not shown.

Thank you.

2

I tested to be sure. For me ReloadConfiguration works. I tested with a standalone application built using MIP SDK 2022R3. As the ServerFQID I tried with both the Management Server and the Recording Server it worked for me in either case.

https://doc.developer.milestonesys.com/html/index.html?base=sdkhelp/class_video_o_s_1_1_platform_1_1_s_d_k_1_1_environment.html&tree=tree_search.html?search=reloadconfiguration

It is important to note that after the reload you have to do a GetItem or similar to read the item from the reloaded environment.