Sdk Video Export has Lock Icon on Video Stream

When does this icon appear? Con you help me? Thank you.

If I remember correctly, this icon means you don’t have access to this period of recorded video based on your role and the playback time profile settings.

Can be exported via smart client but can’t via sdk. Do you think users are different in sdk and smartclient?

Solved after change timezone, I didn’t change any soruce code.

Thank you.

Hello

I use an application which retrieves the milestone flow but it shows me a locked screen this only concerns one camera for the others I don’t have the problem