Search tab/Evidence lock, selecting view with a plugin, shows no camera.

Code · September 12, 2023, 11:16am

Hi,

Have created a view with sample plugins placed inside(ServerCarrousal, VideoPreview).

When changing the tab to Search and selecting the plugin view, we can’t see the camera; we have set EmbeddedClient property. Shows only views with native camera item.

Same with evidence lock

Thanks,

Vikas

Bo_Ellegard_Andersen · September 14, 2023, 11:38am

I was able to reproduce the issue as described, thank you. Milestone Development will start an investigation.

Bo_Ellegard_Andersen · November 8, 2023, 7:22am

Milestone development made a fix and included it in the Smart Client Cumulative Patch..

https://supportcommunity.milestonesys.com/s/article/XProtect-Smart-Client-2023-R2-cumulative-patch-installers?language=en_US

Code · January 6, 2025, 11:41am

Using 2024 R1, We Still see the same issue.

not getting the views with the plugin in search and evidence tab

Bo_Ellegard_Andersen · January 6, 2025, 12:16pm

I have reported this to Milestone Development and when I have feedback I will let you know.

Bo_Ellegard_Andersen · January 13, 2025, 12:53pm

Milestone Development made a fix for 2024R1, now in the patch installer..

https://supportcommunity.milestonesys.com/KBRedir?art=000063527&lang=en_US