Send analytics event using XML finds camera A, cannot find camera B

MIP
, , ,
1

Guys,

I have two cameras attached to my system.

I can send an XML event to the first camera, 192.168.250.46, with no errors.

I can send an XML event to the second camera, 192.168.250.117, and I get “Warning: Device not known” returned.

Have any ideas why that might happen? Do I need to organize something different in my camera groups? Both cameras are members of the “Default Camera Group”, and I created another group called “Camera Group 1” and added both cameras just to see if that was the problem.

This is the XML I am sending:

00000000-0000-0000-0000-000000000000

$timestamp$

MyType

IREvent

TagFromXML

192.168.250.117

Analytics event description.

Event location 1

My Smart Video

This is the response:

HTTP/1.1 200 OK

Content-Type: text/plain

Connection: Close

Content-Length: 25

Warning: Device not known

2

Does the other camera run on a special port (not 80) or is it a multichannel device? In those cases you will have to specify port and channel as well (IP:PORT,CHANNEL).

If this is not the case I will recommend to deploy the Configuration Dump sample in the Event Server, restart the Event Server and then check the Event Server MIP log to see whether the IP address for the camera shows up in the same way as you specify it in your event.

Best regards,

Peter

3

Thanks, Peter!

I will look into what type of camera the other channel was. I did not know about the port and channel suffix on the IP address specification. I will try that shortly.

Larry