Smart Client - receive alarms whose Type is “System Alarm”?

We have a Smart Client plug-in that monitors alarms using …

_objCFilter_NewAlarm = _messageCommunication.RegisterCommunicationFilter(
NewAlarmMessageHandler,
  new VideoOS.Platform.Messaging.CommunicationIdFilter(
VideoOS.Platform.Messaging.MessageId.Server.NewAlarmIndication));

The plug-in works fine for “regular” alarms, but our NewAlarmMessageHandler()

never receives alarms whose Type is “System Alarm”.

What is the trick to register for and receive alarms

whose Type is “System Alarm”?

I wanted to reproduce this issue but I could not see “System Alarm” in my alarm definition.

Could you please show me your alarm definition?

Hi Rie,

Possibly not critical that we get this in our message filter, but we do want to get
all Alarms relevant to our system, and was hoping to get this answer. Here is

how we produced this Alarm. Defined our T1-button in Management-Client, and clicked
the button in the Smart-Client …

2019-06-11_T1Button-SetupInMngmntCli.jpg

And here it is displayed in the Smart-Client Alarm table.

2019-06-11_T1Button-AlarmInSmartCli.jpg

David Gradwell

App-Techs Corporation

2019-06-11_T1Button-AlarmInSmartCli

Our team could use this answer. Again we are attempting to have a Smart-Client-Plugin filter “System Alarm”. Can you reply to this?

Please review the Yellow notes added to my Smart-Client screen shot.

(more info to help you answer our question) … We generated the above by triggering an Alarm Definition with an Event button in the Management Client.