Smart Client versions 2025 R2 and R3 won't connect to 2025 R3 server

MIP
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1

We have a 2025 R3 management server running with a single recording server. When trying to connect with the 2025 R2 or R3 smart client, I receive the “connection failed. check server address” error. However, I am able to connect with an older Smart Client version i.e. 2023 R3.

Everything is up to date like it should be and I am pretty sure all our network settings are correct but maybe they aren’t

Any help/insight into this issue would be appreciated!

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com