STABLE FPS driver - video format - HELP NEEDED

I’d like to use my own video clip with Stable FPS but I cannot make it work. Tried H264 codec, 10fps, 1280x720, used correct file name format (like 1280x720_HQ_n1_cam03_10fps, no file extention) but it doesn’t work - all I see in Management Client is black box with “Connection to StableFPS (localhost) - Camera 1 lost. Trying to reconnect…”

Stable FPS works fine with two default clips provided with driver, but I really need to use my own video clips.

Any help would be really appreciated. Need to have at least one clip ready as soon as possible.

Thanks!

Did you follow this guide? https://doc.developer.milestonesys.com/html/gettingstarted/HowToMakeYourOwnStableFPSStream.pdf

Can you give us information about your video? Such as where it comes from and what format it is. Describe what you do and what you observe while doing it.