Stream failure while integrating MIP SDK 2018 R2 and VMS Xprotect Corporate 2022 R2 Pilot

We have an existing integration with MIP SDK 2018 R2 for our PSIM application. The VMS version at the site is Xprotect Corporate 2022 R2 Pilot. The streaming is failing; kindly suggest further on this.

Streaming fails with error message:
MXPEVideoControl:Connect(0) - Error adding credentials cache.
MXPEVideoControl:Connect(0) - [Control:0] Login failed
Milestone2018Stream:LoadStream(0) - Error establishing connection with the Milestone server.
Milestone2018Stream:LoadStream(0) - Error loading stream: System.Exception: Error establishing a connection to the Milestone server.

Also, note that we need to make the streaming work without upgrading to the new MIP SDK’s.

Hi Team,

No further actions are required for this. During investigation, we found this to be related to a site issue.