“The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults”
We tested on MS 2022 R1, 2020 R3, 2020 R1. I am attaching logs from two 2022 R1 PC’s where this is happening. One of the logs (MIP_2022-04-13_PC1.log) has got trace logging enabled, but there is not really any indication why this is happening. This is only happening on some PC’s not all of them.
One of our clients where this is happening logged a ticket a while ago. Please see MSC689720 for reference.
As you will see in the first log MIP_2022-04-13_PC1.log, the error happens regularly, but sort of ‘recovers’. On most of the PC’s the errors are constant (like in the “MIP_2022-04-11_PC2.log”), in those cases the event server eventually crash and the log is more than 2GB in size.
I am out of ideas what would cause this. There are no errors in the windows event viewer, the Mip trace log that is enabled didn’t give any extra information that may be helpful (I think).
The only other reference to this error I found on the developer forum is at
But doesn’t seem like the root issue was ever discovered?
Do you have any suggestions where else I can look for more info, or what might cause this on only some PC’s but not others. Is it related to a certain MIP message, serialization or something else. Any ideas would be welcome.
“On most of the PC’s the errors are constant […], in those cases the event server eventually crash and the log is more than 2GB in size.”
We are getting the same situation on a 2022 R1.
We had already seen those messages sometimes on previous versions but only when the Event Server was stopping.
Now they suddenly appear, are logged every 15~20 ms, and then Event Server stops logging until it is restarted (logs go over 2GB too).
I have noticed that it happens exactly 4 hours after the Event Server has started, and it seems the same in the log file MIP_2022-04-11_PC2.log from Jaco de Meillon.
I still don’t get the issue clearly, so let me ask you some questions. Are you integrating something with MIP SDK? If so, what is it, a plugin or standalone application? If it is plugin, what kind of plugin, is it Client or Admin or Background? Can you please explain what you want to achieve with the integration? Is there any similar integration samples in MIP SDK samples?
If you don’t have any integration, it might be a general issue. in this case, please ask again in the support community, you should get better help from the partners using the support community.
This is a multi part system we developed. The plugin is for ManagementClient, SmartClient and Background. This is coupled with a standalone component integration.
It is quite difficult to answer your questions. If we knew which method was responsible for causing the error, then we could fix it quite easily. Our problem is, is that in this project there are many moving parts and somewhere something is going wrong. It is not easily reproducible. It is not happening constantly, and it is not happening on all installations.
What is making this much more difficult is the lack of info in the logs. The MIP log clearly gives an error, but it is so generic that we can’t figure out where it is coming from or what is causing it. We enabled trace logging as suggested, but even this does not give us any indication what is the root cause of the error.
I was hoping you would just scroll through the logs and have a look. Surely with your experience you would notice something obvious that we would miss.