Hi All, We have Mobotix D16 camera that streams using MxPEG protocol. This camera is added to Milestone VMS. We are able to view the video in Milestone management client. Currently we are using protocol integration sample to retrive the video for this camera and it is failing. Please can you confirm the following
1> Does MxPEG protocol supported in protocol integration sample
2> In case if it doesnot support, how to reterive video using Milestone SDK
Thanks
If you use the ImageServer protocol and request raw video, you should receive the raw stream. You can then decode it yourself, provided your decoder supports MxPEG. It’s possible that your protocol integration doesn’t handle raw MxPEG correctly. This is just my assumption—whether it applies depends on how your integration is designed and whether it processes the stream in this way or differently.
Hi Andersen, Thanks for your response. What we are also observing with TCPViewer (obtained the latest from Git) with Milestone 2025R3, is that it is able to login, get the cameras. But fails to stream even normal cameras. This was perfectly working with Milestone 2025 R2. Currently as our mutual customers have updated to Milestone 2025R3 and our integration based on the TCPViewer concept is totally failing. We are not getting any streams. As result we are not able to perform Ananlytics. Please kindly treat this on top priority as it is impacting our mutual customers. Thanks in advance.
The TCP Video Viewer works for me. When it says ‘no response’ in the left hand side it could mean that nothing is recorded. Please check with the Smart Client whether the camera works in live and playback.
If you click the Live button in the TCP Video Viewer, what happens then?
Hi Andersen, The above error is after selecting Live option. We are getting the stream on web client (refer to the screenshot below). Thanks
Could you try the Smart Client instead? Using web client you are not connecting directly, you are only connecting to the Mobile Server. Smart Client and the TCP Video Viewer both get the video directly. I suspect the issue could be in the connectivity.
