Upgrade to XProtect VMS 2020 R3 fails

18.12.2020 16:49:09 Error An error occurred: 'InstallationAdapterException: Ошибка настройки сервера. Более подробная информация содержится в журнале. —> ServerConfiguratorFailedException: Error occured while configuring the server. See log file at [C:\ProgramData\Milestone\Installer\ConfiguratorI.log](file:C:/ProgramData/Milestone/Installer/ConfiguratorI.log) for more information. —> DbUpdateException: DBUpdate failed. Exit code: 100. Output: Updating database to latest version (This operation might take several minutes)…

Cannot find the principal ‘WIN-SRV-SVN1-PK\???’, because it does not exist or you do not have permission.

'. Error details: в VideoOS.Installer.ServerConfiguratorPlugin.ConfigurationTaskInstall.DoRun()

в VideoOS.SoftwareManager.Core.Task.Task.Start()

18.12.2020 16:49:09 Error An error occurred: 'ServerConfiguratorFailedException: Error occured while configuring the server. See log file at [C:\ProgramData\Milestone\Installer\ConfiguratorI.log](file:C:/ProgramData/Milestone/Installer/ConfiguratorI.log) for more information. —> DbUpdateException: DBUpdate failed. Exit code: 100. Output: Updating database to latest version (This operation might take several minutes)…

Cannot find the principal ‘WIN-SRV-SVN1-PK\???’, because it does not exist or you do not have permission.

'. Error details: в VideoOS.Installer.ServerConfiguratorPlugin.ServerConfigurator.ServerConfigure(ILog logComponent, Int32 webSitePort, String configuratorLogPath, IKeyStorage keyStorage, Action registerManagementServer)

в VideoOS.Installer.ServerConfiguratorPlugin.ServerConfigurator.RunInstall(Boolean isHWMM, Boolean isFinalizedMode)

в VideoOS.Installer.ServerConfiguratorPlugin.ConfigurationTaskInstall.DoRun()

18.12.2020 16:49:09 Error An error occurred: 'DbUpdateException: DBUpdate failed. Exit code: 100. Output: Updating database to latest version (This operation might take several minutes)…

Cannot find the principal ‘WIN-SRV-SVN1-PK\???’, because it does not exist or you do not have permission.

'. Error details: в VideoOS.Server.Admin.Tasks.SetupDatabaseTask.CreateOrUpdateDatabase(String dbUpdateFilePath, String commandArguments, Func`2 processExecutor)

в VideoOS.Installer.ServerConfiguratorPlugin.ServerConfigurator.ServerConfigure(ILog logComponent, Int32 webSitePort, String configuratorLogPath, IKeyStorage keyStorage, Action registerManagementServer)

18.12.2020 16:49:09 Error Install failed.VideoOS.Installer.Sequencer.ErrorHandling.InstallerSequencerException: Ошибка настройки сервера. Более подробная информация содержится в журнале. —> VideoOS.Installer.ServerConfiguratorPlugin.ServerConfiguratorFailedException: Error occured while configuring the server. See log file at [C:\ProgramData\Milestone\Installer\ConfiguratorI.log](file:C:/ProgramData/Milestone/Installer/ConfiguratorI.log) for more information. —> VideoOS.Server.Admin.Tasks.DbUpdateException: DBUpdate failed. Exit code: 100. Output: Updating database to latest version (This operation might take several minutes)…

Cannot find the principal ‘WIN-SRV-SVN1-PK\???’, because it does not exist or you do not have permission.

Mikhail got called, this is getting handled via support case.