I configured VPService on my local machine and the application started properly and listening to requests from XProtect installed on a virtual machine.
I added a VPS hardware but then the VPS device shows no video => connection is broken.
Could you please advise what might be the problem?
Milestone development will start an investigation. Let me get back to you when I receive a news from them.
Hi Hala,
Could you set up an environment variable GST_DEBUG and set it to 2, run the node again and please post the output here. It should show any errors loading the plugin.
Thanks,
Kristine
Hi Kristine,
Please find below the output error when adding GST_DEBUG.
Thank you.
It looks like you either don’t have the right gstreamer plugins installed, or that your path to gstreamer is not setup correctly so the VPSService can’t find the plugins.
If you go to the bin directory of your gstreamer installation and run:
.\gst-inspect-1.0.exe appsrc
You should see something like this:
If you don’t, please make sure you have the correct gstreamer installed. The gstreamer-1.0-msvc-x86_64-1.17.2.msi should give you the necessary plugins when choosing “complete” in the installation.
If you do get a similar output to the above, your installation does have the appsrc element, but the VPService cannot find it. In this case, please make sure you have set up your PATH and system variables correctly:
System variables:
Path:
I hope it helps.
Best Regards,
Kristine
Hi Kristine,
The problem was solved. I can see now the feeding from the camera and bounding boxes in the Smart Client.
I had previously installed gstreamer-1.0-msvc-x86_64-1.16.2.msi and gstreamer-1.0-devel-msvc-x86_64-1.16.2.msi with complete installation.
Now i removed all gstreamer installers and installed version 1.17.2 as you mentioned.
My system variables were set up correctly. It seems the problem was related to Gstreamer version.
Thank you for your support.
