Video Sequence not showing on the Timeline for 2023R2

MIP
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1

Recorded sequence on the timeline are not showing on 2023R2, when i added in my plugin. if i use the same plugin on 2022R3, it shows the red recorded sequence.

I have also notices that if i switches the different tabs on the smart client, sometime it start to show the sequence.

Following is the Timeline for 2022R32022R2same code for 2023R2

2023R2Part of the initialization

_imagePlaybackViewerControl = new PlaybackWpfUserControl();

_playBackFQID = ClientControl.Instance.GeneratePlaybackController();

playbackController = ClientControl.Instance.GetPlaybackController(_playBackFQID);

playbackController.SkipGaps = false;

_timePanel.Children.Add(_imagePlaybackViewerControl);

_imagePlaybackViewerControl.Init(_playBackFQID);

_imagePlaybackViewerControl.ShowTallUserControl = true;

_imagePlaybackViewerControl.ShowTimeSpanControl = true;

_imageViewerControl.Initialize();

2

What you do not mention but I believe is key is to set the EmbeddedCameraFQIDProperty

-

https://doc.developer.milestonesys.com/html/index.html?base=miphelp/class_video_o_s_1_1_platform_1_1_client_control.html&tree=tree_search.html?search=embeddedcamerafqidproperty

This used in the Video Preview sample, so you can see if that one behaves as you expect..

https://doc.developer.milestonesys.com/html/index.html?base=samples/pluginsamples/videopreview/readme.html&tree=tree_1.html

Note that if this was missing I would suspect it to fail in both versions. I do not have a theory that could explain the difference.

3

I think there is some bug in the Smart Client 2023R2 with the timeline, on multiple tab switching between Live and playback sometime it start to show the recording red bar sequence and it work fine on previous releases.

i have tested the sample code on 2023R2

https://github.com/milestonesys/mipsdk-samples-plugin/tree/main/SCWorkSpace

it shows the same issue, no recording red bar

image

4

I was able to reproduce the issue. Milestone Development will investigate, I will keep you informed.

5

Milestone Development have developed a fix which will be in Smart Client 2023R3 which is released later this year. I wonder if this is critical for you, should I ask whether a hot-fix for Smart Client 2023R2 can be built?

6

I can wait for the next release, was required for GSX Event. All good for now. Thanks

7

Facing the same issue with 2023 R2

8

If you read the previous posts you can see, this is fixed in 2023R3 but not in 2023R2

9

The video Sequence is not showing on the Timeline in 2023 R3 either.

10

We tried to see the issue on SCWorkSpace sample, but no success. What we did was,

Install XProtect 2023R3 and download the newest sample.

Deploy the sample ([C:\Program](file:C:/Program) Files\Milestone\MIPPlugins\SCWorkSpace), then start SmartClient (2023 R3).

Go to WorkSpace tab and click Select camera. Not check-on for Live checkbox.

SC WorkSpaceWe are using admin user for the test.

Are there any differences between your test and our test? Also, can you please try above test and see if you meet the issue?