webhook integration events time difference

MIP
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1

While trying to push events using webhook, the time gotten and actual alarm time is very different, any idea what should be done or what went wrong? Many thanks!

2

Can you please verify that the Milestone servers and cameras are synchronized? This question might be similar and maybe helpful for you to see -

https://developer.milestonesys.com/s/question/0D53X0000CRGUFYSQ5/the-timestamp-provided-does-not-match-with-the-image-timestamp-when-we-pull-the-images-from-the-milestone-image-server

3

Hi Rie Kito,

Milestone server and cameras are synchronized. So I dont really know what else could be causing the difference in time zone, normal alarm shows correct timestamp, it only changes when it’s being pushed through webhook

4

How much time is the difference between the event and the webhook sent date? Regarding the webhooks, they are triggered after an event has happened, so I would expect that an event happens, it triggers a rule and then it is sent in the webhooks. There will always be a lag. There might be conditions in the rule that make this even slower.