When disposing a video control, application got a 60 'hang'

I have found that there was a thread with same issue that occurred in 2018 (https://developer.milestonesys.com/s/question/0D50O00004PlxELSAZ/working-with-multiple-imageviewerwpfcontrols-causes-application-to-hang-in-some-scenarios), but there is no solution there.

We are facing the same issue.

When video slots got disposed - there is a 60 second ‘hang’ that blocks our application.

Is there a solution for this issue? or any workaround?

I could not find one.

Regards.

Hi,

I checked the old support case in our system. The customer in the case was using x86, and they installed newer (2018 R2) binaries as a solution. And then the issue was gone and solved the issue.

2018R2 is very old for now so I don’t think the solution above fits for your case.

So can you please tell me -

Which version of VMS you use?

Please verify that you are using the newest SDK from Nuget https://www.nuget.org/packages?q=milestone+systems

If you are using samples, please also use the newest ones from here - https://github.com/milestonesys

Thanks for a reply @Rie Kiuchi (Milestone Systems)​

We are using 2022.R3 (I believe the integration was developed for 2019.R2 and then was upgraded specifically for 2022.R3)

It has been working pretty good and there were no issues.

I think that is the functionality that was not used by us earlier so nobody ever noticed this before.

I will check the newest 2023 SDK and get feedback if it solved our issue or not.