We have recently upgraded our application to the latest SDK version (2020 R2) to add Watermark into our application.
Our application work well on Win10 PC but we have problems with some PC with Win 7. We have crashes on some PC with WIN7 that have lots of Windows security patches. Our Xprotect server is an Expert 2016 R2 version.
So, so we look like to try our code with older version of the SDK, 2019 versions or 2020 R1.
I think you should test whether the Smart Client crashes as it might be a very general issue.
On general issues, it is often a good idea to see if the graphics driver in the PC can be upgraded, it very often solves cases where these crashes are seen.
Thank you very much for the download link. 2019 R1 seems to resolve our problem. Can you please post the download link to the x86 Redistributable installer of version 2019 R1. Our application is develop for x86 platform.
I’m facing an issue with plugin development. I created a plugin using 2024 R1 XProtect and the latest 2024 version of the MIP SDK templates.
The plugin runs successfully on the XProtect Smart Client 2024 versions. However, when I try to run it on an earlier version, I encounter multiple assembly errors. This happens because the types introduced in the 2024 SDK do not exist in the 2023 version.
This means my plugin cannot run on earlier versions of the Smart Client.
Here are some of the errors I’m getting:
Could not load type ‘VideoOS.Platform.Client.ClientActionGroup’ from assembly ‘VideoOS.Platform’
Could not load type ‘VideoOS.Platform.Client.ClientAction’ from assembly ‘VideoOS.Platform’
Could not load type ‘VideoOS.Platform.Client.ClientAction’ from assembly ‘VideoOS.Platform’
I would really appreciate some help with this issue.