While using MilestoneHTML5, error "command login finished with error code 2147483646"

MIP
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1

While using Milestone HTML5, we are getting error “command login finished with error code 2147483646” and not getting video stream it will be showing only “Loading Video Stream”.

But we are able to login successfully.

We have enclosed the screenshot for your reference.

2

Please read following KB articles, they might be helpful for you.

https://developer.milestonesys.com/s/article/Smart-Client-IE-browser-emulation-how-to-use-HTML5-web-pages-how-to

https://developer.milestonesys.com/s/article/Web-pages-fail-to-load-in-the-XProtect-Smart-Client?language=en_US

https://developer.milestonesys.com/s/article/alternative-browser-plugins-for-the-XProtect-Smart-Client-howto